Contacts
Humane customer support.. No answering machines or bots. Only communication with real people ready to run through a brick wall for you! We talk with you in the messenger of your choice
We’ll be happy to take your calls from any place in Ukraine and abroad
- Call in Ukraine (free) 0 800 205 205
- Call from other countries +38 044 237 20 60
Be careful, we communicate with customers only from such addresses:
- info@monobank.ua general issues
- chargeback@monobank.ua on transaction disputes
- monitoring@monobank.ua on monitoring issues
- finmonitoring@monobank.ua on fin. monitoring issues
- vip@monobank.ua on premium services
- swift@monobank.ua on SWIFT- and SEPA-money transfer issues
- acquiring@monobank.ua on acquiring issues
Card delivery from 10 am to 7 pm, 7 days a week
Our cheerful employees will deliver your card at any time and to any place convenient for you in Kyiv, Dnipro, Odessa, Kharkiv, Lviv, and Zaporizhia.
Delivery places
On the map
List
Kiosks
Offices