Contacts
Humane customer support.. No answering machines or bots. Only communication with real people ready to run through a brick wall for you! We talk with you in the messenger of your choice
We’ll be happy to take your calls from any place in Ukraine and abroad
- Call in Ukraine (free) 0 800 205 205
- Call from other countries +38 044 237 20 60
Be careful, we communicate with customers only from such addresses:
- info@monobank.ua general issues
- chargeback@monobank.ua on transaction disputes
- monitoring@monobank.ua on monitoring issues
- request.monitoring@monobank.ua for official answers on financial monitoring issues
- finmonitoring@monobank.ua on fin. monitoring issues
- vip@monobank.ua on premium services
- swift@monobank.ua on SWIFT- and SEPA-money transfer issues
- acquiring@monobank.ua on monitoring acquiring operations
- register@monobank.ua on salary projects
- monopay@monobank.ua on acquiring connecting and partnership
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