About the bank

monobank

monobank is a retail product from Universal Bank JSC, which resulted from a collaboration with Fintech Band. monobank issues customer credit cards, provides depositing options and other services, and the best mobile app will make controlling finances as convenient as possible. monobank work only on mobile devices.

We develop lending to the Ukrainian people and we are sure that the services we provide will have the best impact on the people’s spending capacity, which in its turn will help to develop small and medium enterprises in Ukraine.

"Our new project has allowed us to provide the customers with a progressive tool of personal banking which is extremely convenient and competitive on the lending market," says Iryna Starominska, chairperson of the board at Universal Bank SC.

In the mobile app, created specially for monobank, there’s a variety of banking services, including free money transfers, a convenient way of paying utility bills, an ability to take part in the bank’s special offers and receive a cash-back, controlling your financial operations; and the fast and professional customer service will answer all of your questions in a messenger of your choice (Viber, Facebook Messenger, Telegram) or on the phone.

Universal Bank JSC

A modern universal bank, created in 1994 and providing a variety of services to natural persons and legal entities. A member of TAS Group since December 2016.

Personal data protection practice and procedure

Anti-telephone fraud aide

Card holder security memo

Information for Customers of the Bank (natural persons) regarding the Bank's practices in reviewing Customer requests where they apply for acquisition or already use banking and other financial services of the Bank, as well as on Customer's demand

Warning about Terms and conditions at UNIVERSAL BANK SC regarding services in reation to the monobank | Universal Bank products (hereinafter, the Agreement)

By signing the Agreement, the Customer confirms his/her understanding of all the terms of the Agreement, particularly:

- failure to fulfil or improper fulfilment of his/her obligations under the Agreement may lead to application of enforcement actions as provided by the law and the Agreement, including penalty, and/or the bank may refuse to service the customer, and/or the bank may demand early repayment of arrears;
- deposits with automatic prolongation, where failure to submit a deposit withdrawal order at the time specified in the deposit application, will be prolonged for another term;
- the bank is not allowed to demand that a customer should buy any goods or services from the bank or any related to or affiliated with the bank entity as a mandatory term for provision of any servises (except for service packages);
- the customer may refuse to receive any advertising materials from the bank by means of telecommunication channels;
- the bank is not allowed to amend the Agreement at its own discretion, except where required by law or this Agreement.